Summer 2016 is in full swing and things are looking sunny for Host Analytics. Sorry, excuse the perpetual sunny disposition of a communications professional. But seriously, the company has performed extremely well in recent industry analyst reports from influential firms such as Nucleus Research and Gartner.
To continue the drumbeat, today I’m pleased to share that Host Analytics has achieved a perfect recommended score in the annual “Wisdom of Crowds Enterprise Planning Market Study” published by Dresner Advisory Services, Inc. Specifically, Host Analytics was rated as a leader and positioned among the highest scoring vendors in the categories of “Customer Experience,” and “Vendor Credibility.” For those unfamiliar with this firm, Dresner Advisory Services was formed by industry luminary Howard Dresner, a renowned analyst, author, lecturer, and business adviser.
The flagship Wisdom of Crowds Enterprise Planning Market Study examines user perceptions, intentions, and realities associated with enterprise planning. Results are based on Dresner Advisory Services’ research community of over 3,500 organizations, vendors’ customer communities, and a survey instrument that collects data, along with social media and crowd-sourcing techniques to recruit survey participants.
The vendor rankings of enterprise planning software vendors were based on 33 different criteria spanning sales/acquisition experience, value for price paid, quality and usefulness of product, quality of technical support, quality and value of consulting services, whether the vendor is recommended, and integrity.
Not very many people realize that direct customer feedback plays a critical role in how these reports are formulated and we could not be more humbled by the support of our wonderful customers.